Name: Samantha
Teacher ID: 13899
Nationality: Canadian
Have you lived or worked overseas before?: Yes

Available Date: 31st May 2023
Travel Plans: I am travelling alone
Location Preferences: No preference

Highest Qualification: BA
Degree Subject: Sociology
University / Institution: McMaster University
Grade:
Do you have a TEFL certificate: Yes
Details of TEFL certificate:

UNIPREP 120 HOURS

Were you educated in your native country?: Yes
Education comments:

Job title: Guest services/after hour crisis intake
Employer: YWCA
Date of employment: July 2022-October 2022
Summary of role:

Welcoming guests and residents in a welcoming manner
Conducting check-in, check-outs, and providing assistance to hotel guests
Creating hotel reservations via phone call, walk-in and third-party booking sites
Responsible for cash float
Accepting hotel payments via credit, debit or cash – as well as supporting the housing program by accepting monthly rent payments
Listen to guest complaints and attempt to resolve issues in a timely and compassionate manor
Coordinating after-hours support and crisis intake for domestic violence, sexual violence and homelessness
Ensuring individuals seeking support programs are either helped through the YWCA or personally locating other services they can access and use
Special projects such as data collection, reporting, and contract preparation
Administration duties – filing and organizing client and renters paper work and payments

Job title: Front Desk Agent/Social Media Manager
Employer: Peaks Hotel & Suites
Date of employment: June 2021-July 2022
Summary of role:

Managing the social media for hotel, and restaurants
Promoting positive guest interactions to all individuals approaching the front desk
Maintaining a five-star professional attitude at the number one hotel in Banff
Responsible for managing reservation intake and cancellation
Resolving and investigating customer complaints
Processing guest arrivals and departures including calculating room rates, and deposits
Responding to inquiries, requests, and issues in a timely, personable, and efficient manner
Sales for local business and activities
Helped design website pages
Night audit experience
Hybrid position for concierge
Conducted help in organizing individuals stay in Banff

Why do you want to teach overseas?:

A passion of mine has always been to help people and to travel. I have always been someone that loves to help others and I believe that gaining travel experience and a new cultural experience while helping is something amazing!

Why are you a suitable candidate for teaching overseas?:

I have completed my TEFL course, as well as, a University degree. My degree in sociology taught me the study of society as well as culture and people. I can put my knowledge to work while gaining such an amazing experience!

Additional information:

Name: Samantha
Teacher ID: 13899
Nationality: Canadian
Have you lived or worked overseas before?: Yes

Available Date: 31st May 2023
Travel Plans: I am travelling alone
Location Preferences: No preference

Highest Qualification: BA
Degree Subject: Sociology
University / Institution: McMaster University
Grade:
Do you have a TEFL certificate: Yes
Details of TEFL certificate:

UNIPREP 120 HOURS

Were you educated in your native country?: Yes
Education comments:

Job title: Guest services/after hour crisis intake
Employer: YWCA
Date of employment: July 2022-October 2022
Summary of role:

Welcoming guests and residents in a welcoming manner
Conducting check-in, check-outs, and providing assistance to hotel guests
Creating hotel reservations via phone call, walk-in and third-party booking sites
Responsible for cash float
Accepting hotel payments via credit, debit or cash – as well as supporting the housing program by accepting monthly rent payments
Listen to guest complaints and attempt to resolve issues in a timely and compassionate manor
Coordinating after-hours support and crisis intake for domestic violence, sexual violence and homelessness
Ensuring individuals seeking support programs are either helped through the YWCA or personally locating other services they can access and use
Special projects such as data collection, reporting, and contract preparation
Administration duties – filing and organizing client and renters paper work and payments

Job title: Front Desk Agent/Social Media Manager
Employer: Peaks Hotel & Suites
Date of employment: June 2021-July 2022
Summary of role:

Managing the social media for hotel, and restaurants
Promoting positive guest interactions to all individuals approaching the front desk
Maintaining a five-star professional attitude at the number one hotel in Banff
Responsible for managing reservation intake and cancellation
Resolving and investigating customer complaints
Processing guest arrivals and departures including calculating room rates, and deposits
Responding to inquiries, requests, and issues in a timely, personable, and efficient manner
Sales for local business and activities
Helped design website pages
Night audit experience
Hybrid position for concierge
Conducted help in organizing individuals stay in Banff

Why do you want to teach overseas?:

A passion of mine has always been to help people and to travel. I have always been someone that loves to help others and I believe that gaining travel experience and a new cultural experience while helping is something amazing!

Why are you a suitable candidate for teaching overseas?:

I have completed my TEFL course, as well as, a University degree. My degree in sociology taught me the study of society as well as culture and people. I can put my knowledge to work while gaining such an amazing experience!

Additional information: